Customer Service – Importance

If you want to build a strong, profitable company that people love to buy from, there are no secrets or tricks. If your service exceeds your customers’ expectations, they will stay with you and tell others good things about your business, so matter what your company...

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Marketing Growth Program

Marketing is a very important part of having a successful Business. Your Marketing needs to supply you with the leads (enquiries) and customers. Complete the Marketing Growth Program and learn important Marketing and Lead Generation principals, concepts, distinctions,...

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Profits and Cash Flow

Regular Profits and cash flow are essential for a successful and growing Business.   Therefore it is important that the strategies are looked at, analysed, reviewed and actioned on a regular basis.  Cash is like the oxygen needed to give life to your business.  Cash...

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Law of Attraction

Building your Business knowledge and mindset is an important aspect for Business success and reading books or reviews can assist with this function. One great book I have read is the ‘Law of Attraction’ – Jack Canfield - A Simple How-To Guide for using the Law of...

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Business Dashboard

What is it? – A report to measure, record and analysis your Financial information and key Business drivers. The DASHBOARD OR SNAPSHOT report is a quick and easy picture of your Business and the key information. It is just a simple tool you can use so you can see a...

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The need for Customer Feedback

All Businesses should obtain Customer Feedback from their Customers. This is important for the following reasons: Gives feedback on all areas of the Business – Marketing, Sales, Operations, Team, Customer Service; Find out what is working well and what needs...

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Business Skill-set and Business Mind-Set

For a successful Business Owner/Manager, Team Member, there are two skills to develop. Business Skill-Set – Marketing, Sales, Team, Planning, Operations, Customer Service etc Business Mind-Set-        That is, working on Self Mastery and our thinking/mind. What is...

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Self Mastery

The next Pillar to Business Success is Self Mastery.   What is self-mastery? A broad definition is the concept and journey that allows you to be the master of your destiny. It’s about being a master of your life, your Business, you being in control. Controlling your...

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Time Management

The next Pillar to Business Success is Time Management.   Its about finding the time to work on the business for improved effectiveness, efficiency and productivity. Successful people put a high value on their time.  They don't waste it.  They realize that time is the...

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Leadership

The next Pillar to Business Success is Leadership. Its about understanding how to lead your Team & Business. Leadership defined - 'Building a vision for the Company’s long term success and inspiring others toward the vision, thinking and acting strategically,...

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Management

The next Pillar to Business Success is Management. Its about understanding how to manage your Team & Business. There is a big difference between a 'Leader' and a 'Manager' - see chart. Business Owners and Entrepreneurs do not necessarily make good Managers....

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